Frequently Asked Questions

Yes, Luis Carlo provides 100% genuine leather in all their products. Their commitment to quality ensures that you receive leather that is not only authentic but also durable. Additionally, they prioritize comfort, ensuring that their leather goods are as comfortable as they are stylish. With Luis Carlo, you can trust that you are getting top-notch leather that offers both luxury and ease of use."

We offer a wide range of sizes to ensure a comfortable fit for every customer. Our sizes typically range from UK-6 to UK-12 in men and UK-4 to UK-8 in women.

Yes, you can return your purchase by informing us within 7 days of the delivery. We value your satisfaction and aim to make the return process convenient for our customers.

After you place an order, we confirm it via phone call. Upon receiving your confirmation, we process the order on the same day. The delivery time is estimated to be between 3 to 5 days, depending on the distance. We strive to ensure a swift and efficient delivery process for our customers.